Terms of service

Welcome to mypatches! These Terms of Service (“Terms”) govern your use of our website, services, and any purchases made through mypatchestore.com. By accessing or using our website, you agree to be bound by these Terms.


1. Overview

By using our website or purchasing from mypatches, you agree to follow the rules set out in these Terms. If you do not agree, you may not use the site.

These Terms, together with our Privacy Policy and Return & Refund Policy, govern the relationship between you and mypatches (referred to as "we", "us", or "our").

We reserve the right to update or change these Terms at any time. Your continued use of the website after changes means you accept the new Terms.


2. Eligibility

You must be at least 18 years old to purchase from our website. By placing an order, you confirm that all information you provide is accurate, complete, and current.


3. Products and Pricing

We do our best to describe and display our products as accurately as possible. However, we cannot guarantee that all details, such as colors or sizes, will appear exactly as seen on your screen.

Prices are subject to change without notice. All prices are shown in EUR (€) unless stated otherwise and include applicable taxes (where required by law).


4. Orders and Payments

Orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason.

Payment must be made at the time of purchase via the methods offered on our site. We do not store your payment information.

Once your order is confirmed, you will receive an order confirmation via email.


5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information on shipping times, costs, and delivery expectations.


6. Returns and Refunds

Please refer to our Return & Refund Policy for conditions and processes regarding returns, refunds, and exchanges.


7. User Conduct

You agree not to use our site for any unlawful, abusive, or harmful activity, including:

  • Transmitting viruses or harmful code

  • Attempting unauthorized access to the site or its systems

  • Violating any applicable laws or regulations

We reserve the right to block access or remove content that violates these Terms.


8. Intellectual Property

All content on the website, including product names, images, logos, text, and graphics, is the property of mypatches or its licensors. You may not reproduce, modify, or distribute any content without our written permission.


9. Limitation of Liability

We are not responsible for:

  • Indirect, incidental, or consequential damages

  • Losses caused by third-party services or delivery delays

  • Inaccuracies in product descriptions or pricing

Our maximum liability is limited to the purchase price of the product in question.


10. Third-Party Links

Our site may contain links to external websites. We are not responsible for the content or policies of those third-party sites and you use them at your own risk.


11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Italy. Any disputes will be handled by the courts in your jurisdiction within the EU.


12. Contact Us

For any questions or concerns regarding these Terms, please contact us at:
📧 support@mypatchestore.com


13. SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS


We are offering a mobile messaging program (the "Program"), which you
agree to use and participate in subject to these Mobile Messaging
Terms and Conditions and Privacy Policy (the "Agreement"). By opting
in to or participating in any of our Programs, you accept and agree to
these terms and conditions, including, without limitation, your
agreement to resolve any disputes with us through binding,
individual-only arbitration, as detailed in the "Dispute Resolution"
section below. This Agreement is limited to the program and is not
intended to modify other Terms and Conditions or Privacy Policy that
may govern the relationship between you and Us in other contexts.


The Program allows users to receive SMS/MMS mobile messages by
affirmatively opting into the program, such as through online or
application-based enrollment forms. Regardless of the opt-in method
you utilized to join the Program, you agree that this Agreement
applies to your participation in the program. By participating in the
program, you agree to receive automated or prerecorded marketing
mobile messages at the phone number associated with your opt-in, and
you understand that consent is not required to make any purchase from
Us. While you consent to receive messages sent using an autodialer,
the foregoing shall not be interpreted to suggest or imply that any or
all of our mobile messages are sent using an automatic telephone
dialing system ("ATDS" or "autodialer").


If you do not wish to continue participating in the Program or no
longer agree to this Agreement, you agree to reply STOP to any mobile
text message from Us in order to opt out of the program. You may
receive an additional mobile message confirming your decision to
opt-out. You understand and agree that the foregoing options are the
only reasonable methods of opting out. You understand and agree that
attempting to opt out by texting other words or verbally requesting
one of our team members to remove you from our list is not accounted
for as a reasonable means of opting out.


You acknowledge that the message frequency is various and that consent
is not a condition to purchase. The program involves recurring mobile
messages, and additional mobile messages may be sent periodically
based on your interaction with us.


You must have a wireless device of your own, be capable of two-way