Order tracking

Where's my order?

Enter the tracking number from your shipping confirmation email to follow your patches, step by step.

You'll find it in the shipping confirmation email we sent when your order left our warehouse.

  1. 01

    Order placed

    You get an order confirmation email right away.

  2. 02

    Being prepared

    We pack and hand your order to the carrier within 1–2 business days.

  3. 03

    On its way

    You get a shipping email with your tracking number. Use it on this page.

  4. 04

    Delivered

    Orders to the USA and Canada usually arrive in 6–10 business days.

No tracking number yet?

It's sent as soon as your order ships. Check your spam or promotions folder too.

View your account

Package damaged or wrong?

Contact us within 7 days of delivery with 2–3 photos and we'll make it right.

Read our refund policy

Still need help?

support@mypatchestore.com

Mon–Fri, 9:00–18:00 CET. We reply within 24–48 business hours.

Contact us